Repair-shop enquiry · example

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nora.patelSmall Works Studio

Worked example — fictional data. A repair-shop brief ending with an evidence request, owner, and date.

Project and decision owner

What is difficult today? Include one concrete recent example.

What should someone be able to do after the project?

Confirmed constraints, dependencies, and unanswered questions

Observable acceptance outcome, such as a visitor finding and submitting the correct enquiry form

📝 End with a decision

Read the outcome back. Agree the smallest next step, its owner, and a date. If the problem remains unclear, schedule evidence gathering before producing a detailed estimate.

📝 Capture the next agreement

Choose what the conversation established before sending the brief for review.

What is the next stage?

Gather evidence

Prepare a bounded proposal

Pause the enquiry

Which missing fact could change the scope?

Next action: for example, supply five anonymized enquiry examples

Person responsible for that action

Agreed completion date

Client corrections or confirmation of the problem, outcome, and next action

🔒 Field entries are personal working notes; confirmation is not a signature.